Signum Chat with AI HumanShield – Privacy Policy

Signum Chat is published by Dingane Innovations Inc. This page explains how to delete your Signum Chat account and what happens to your data when you do.

Option 1 — delete it yourself in the app

Open Signum Chat and sign in.
Go to Profile → Delete account.
Type DELETE and enter your password to confirm.
Your account is deleted immediately.

Option 2 — ask us to delete it

If you no longer have the app installed, email support@signumchat.ai from the address on your Signum Chat account with the subject “Delete my account”. We will verify that you own the account and delete it within [CONFIRM-13] days. We may ask you to confirm your identity before we act, so that nobody else can delete your account.

What is deleted

Your profile and account details: name, email address, phone number, address
Your conversations and the memory built from them
Your My Health information
Your goals
Your walking history and step data

What is kept, and why

Payment and transaction records are kept for accounting, tax and audit obligations. Your name and contact details are removed from them. We do not use them to contact you or to rebuild your profile.

Third-party AI, voice and video providers: [CONFIRM-13: say what each provider keeps and for how long, or that they keep nothing.]

Your subscription is separate

Deleting your account does not cancel a membership bought through the App Store or Google Play. Cancel it in the store, or it will keep billing you. Once the account is deleted the app can no longer take you there, so cancel first.

Google Play: Play Store → profile → Payments & subscriptions → Subscriptions
App Store: Settings → your name → Subscriptions

Questions

Email support@signumchat.ai. See also our Privacy Policy.